Legal Center/Contact & Support

Contact Support Desk

Official Inquiries & Merchant Support•Response SLA: Within 2 to 4 Business Hours•24/7 Automated Infrastructure Monitoring

Merchant & Customer Support

For account assistance, transaction updates, or payment queries:

Support Desk:help@digital-merchflow.com

Legal, Risk & Compliance

For legal grievances, regulatory compliance, or IP takedowns:

Compliance Officer:compliance@digital-merchflow.com

Registered Business Address

Trade Name: MerchFlow
Proprietor: Umesh Ramesh Gurav
Address: Room no.7, Shankar shet Chawl, Khairani Road, near Shivam Vidyalay, Sakinaka, Kurla, Mumbai, Maharashtra - 400072

Operating Hours & SLA

Mon – Fri, 9:00 AM – 6:00 PM IST
Weekend: Automated Infrastructure Incident Monitoring
MerchFlow (Digital Operations)

Direct Support Ticket

Submit a support ticket and our engineering desk will respond within 4 business hours.